Monitor everything.
Pay only for what you use.

Monitoring Token (MT) powers your uptime checks — each check your monitor performs uses 1 MT. For example, 10 monitors checking every 5 minutes use about 86,400 MT/month. At $0.00002 per MT, that's roughly $1.73/month — and plans include generous MT allowances so you rarely pay extra.

Status Token (ST) powers your status pages — 1 ST = one status page for a month, billed hourly (~0.00137 ST/hr). A page live all month uses 1 ST ($3.65); a page up only part of the month pro-rates down from there.

Notification Token (NT) powers SMS and voice alerts — an SMS uses 1 NT and a voice call uses 3 NT, while email and Telegram alerts are free. Plans include NT allowances so most users never pay extra.

Credits never expire — purchased tokens roll over indefinitely.

If you go past your included allowances, the extra usage is billed at standard rates: $0.00002 per MT, $3.65 per ST (one status page for a month, billed hourly), $0.0011 per SMS, and $0.0033 per voice call. You'll get a heads-up as you approach your limits, so you can top up or enable auto top-up to keep running. If your balance does run out, the affected monitors and status pages pause until you add more credits — and resume as soon as you do.

Yes — Emercom is free for everyone until July 15, 2026, with no credit card required and full access to every feature. After that, you can choose a plan to keep going — we'll let you know at least 60 days before billing starts.

There's no subscription to cancel — every bundle and pay-as-you-go top-up is a one-time charge, and your credits never expire. You can switch between pay-as-you-go and bundles, or move up and down between bundles, anytime; changes take effect immediately. The only recurring charge is optional auto top-up, which you turn on or off yourself — no penalties, no long-term contracts.

Credits you buy never expire. Any Monitoring, Status, or Notification Tokens you don't use stay in your account and carry over indefinitely — there's no monthly sweep and no use-it-or-lose-it deadline. You never lose what you've paid for.

No. You can run entirely on pay-as-you-go — billed only for the tokens you use, with optional auto top-up so you never run dry. Bundles are just an optional flat-rate shortcut for predictable billing. Either way the charges are one-time (never a recurring subscription), purchased credits never expire, and you can switch between the two whenever you like. Whatever you pick, we always show you the cheaper option.

Every plan includes all channels — Email, SMS, Voice calls, and Telegram. Email and Telegram are always free (0 NT); SMS consumes 1 NT per message and voice calls consume 3 NT per call, with token allowances built into every plan (Indie 100 NT/mo, Growth 500, Pro 2,000, Business 10,000). Business and Enterprise add priority routing — critical alerts get delivered through multiple channels simultaneously for faster response times.

Usage-based pricing means you only pay for what you actually use — no artificial limits on monitors, no per-seat charges, and no feature gates. Every plan includes all features (SSO/SAML, all check intervals, all locations, unlimited subscribers). The only difference between plans is the included MT, ST, and NT allowances, so you can start small and scale naturally as your monitoring needs grow.

Every plan includes: SSO/SAML authentication (included by design — no add-ons, no tier gates), all check intervals (from 1 minute to 60 minutes), all monitoring locations worldwide, and unlimited status page subscribers. There are no feature gates based on plan tier. Higher plans simply include more MT, ST, and NT allowances for larger monitoring needs.

We accept all major credit cards (Visa, MasterCard, American Express). For Enterprise customers, we can accommodate purchase orders and custom billing arrangements. All transactions are securely processed through Stripe.

We offer a 14-day money-back guarantee on all purchases. If you're not satisfied within the first two weeks, contact support for a full refund. There's nothing to cancel by default — every bundle and top-up is a one-time purchase, and your credits don't expire. Charges only repeat if you turn on auto top-up, which you can switch off anytime.